ATELIER de Hoteles confirms its groundbreaking position through an important alliance with Assist Card to offer all guests a travel assistance line free of charge

ATELIER de Hoteles, the Mexican hotel chain recognized for its innovative concept of Handcrafted Hospitality®, announced the signing of an important alliance with Assist Card and its extensive travel assistance line.

With this alliance, ATELIER de Hoteles offers to all its guests who booked through its official website and call center, with no additional cost, the “Travel Protection and COVID-19” assistance, providing coverage while traveling, in case of accident or illness, including COVID-19.

“At ATELIER de Hoteles we always offer unique experiences, especially in these times when health and tranquility play a very important factor while traveling. As Arteleros, we are very committed to taking care of our guests, so we are sure that with the 'Travel Protection and COVID-19' assistance line, clients will feel confident to travel and enjoy their stay in our renowned resorts in Cancun and Playa Mujeres. We are certainly very proud to know that our hotel chain offers travel protection from beginning to end”, mentioned Oliver Reinhart, CEO of ATELIER de Hoteles.

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With this added value, ATELIER de Hoteles provides 360 ° protection in all phases of the guests’ trip:

When booking: Very flexible cancellation policies and change of dates.

During the trip: Free comprehensive travel assistance coverage, including interruption or cancellation of travel due to illness.

During the stay: Specialized disinfection protocols.

Upon return: Free antigen test for those whose country of origin requires it.  

In case of COVID: Free isolation stay of up to 14 days, with medical expenses coverage in the best hospitals in Cancun.

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ATELIER de Hoteles has as priority the well-being of its guests and the reactivation of the tourism industry, this is why the entire Arteleros team works to offer a service that, after only 2 years of operation, has become a reference in the destination.

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To know in detail the actions implemented in the Shielded Vacations Protocol, please visit: https://atelierdehoteles.com.mx/shielded-vacations

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